• Le cloud by Bull
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• The structured cloud
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• The secure cloud
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• The controlled cloud
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• Extreme computing
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• bullx systems
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Bull is the European leader in powerful, secure IT infrastructures. Our essential expertise: managing the complexity of multi-vendor, multi-technology server, storage and network solutions to help you design, build and run the best IT infrastructures for your business.

Consulting: ensure your IT infrastructure supports your business challenges

With today’s constant changes, complexity and growth in the IT environment, there is ever greater demand for increasingly varied and costly expertise and resources. At the same time, businesses need to reduce their running costs whilst continuing to improve user satisfaction and efficiency. With their extensive experience of complex implementations, Bull’s engineers are well placed to anticipate and evaluate the technical, organizational and human challenges of large, mission-critical IT infrastructures. Their knowledge of how different technologies are linked together sequentially – a kind of ‘operating accountability’ – means they can rise above the competition between different manufacturers to audit existing infrastructures, arrive at a clear diagnosis, deliver the best recommendations and architecture.

• Analysis and recommendations: service level vs cost analysis: (continuity, security, conformity...), organization analysis (process, competence, maturity...), resource use analysis (energy efficiency, server, storage, network, etc.)
• Architecture topology and specifications: servers and workstations, network, storage, back-up and archiving, AIX, Microsoft and Linux environments...
• Business continuity and performance: business continuity, performance and capacity management, administration...

Learn more: download GPS flyers
- GPS for virtualisation >
- GPS for Storage >
- GPS for back-up >
- GPS for file management >
- GPS for infrastructure >

Integration and implementation: access professional services for successful infrastructure start-up

Any new installation has a major impact on the information system as a whole, and requires fast and secure implementation. In the current climate, where speed is a key imperative, the ability to change your information systems within short timescales – and get your systems back into production quickly and securely – is one of the main competitive advantages that Bull offers. Whatever your choice of server, storage or network solutions, from Bull or from other vendors, Bull Implementation Services can ensure a professional implementation of your infrastructure. Based on your requirements and specifications, a service architect will define with you the appropriate ’ready-to–run’ service package for your new infrastructure. For specific implementations such as clusters, libraries, SANs, blade networks, partitions and virtualization, Bull has a tailored approach including a set of customized services for a full implementation of your personalized environment:

• Topology (infrastructure, LAN, WAN, Data Center networks, installations, change management, storage, back-up and archiving, AIX, Microsoft and Linux environments...)...
• Business continuity and performance: administration, performance and capacity management, business continuity, training...

Maintenance, performance and business continuity: fine-tune infrastructure operations with Bull GlobalCare maintenance

Your IT systems are strategically important to your business. So if problems arise, your service partner should be able to respond quickly and appropriately. Under its GlobalCare support arrangements, Bull guarantees multi-vendor maintenance, support and warranty extension contracts to ensure your whole infrastructure and applications all remain in operational condition. With four levels of contract (bronze, silver, gold and HA999), Bulls offers you the support solution that best fits your needs, around the clock. It provides a single point-of-contact for prompt responses to your questions and rapid remote or on-site intervention if needed:

• Business continuity: emergency plan updating, checking of emergency plan and crisis cell operations, high-availability services (HA4, HA999)...
• Health, performance and capacity check-ups: measurement campaigns, recommendations and adjustments (infrastructure, virtualization, etc)...
• Technical assistance: data collection, diagnosis and recommendations, remote or on-site intervention, full infrastructure supervision
• Expertise and technological watch: 24/7 maintenance and support services...

To further enhance the levels of availability for your infrastructures, three services options are also available:

• Technical Account Manager (TAM)
• 24x7 on-site coverage
• Application alarms.

With Bull, your IT is always up and running to serve your business.

LEARN MORE:
Download GlobalCare flyer >
Download HA flyer >

Bull’s entire Infrastructure Services and Solutions organization has been ISO 9001/V2000 certified for a decade, and every month an independent customer satisfaction survey into the quality of the services provided is carried out by an independent company (TNS- SOFRES). This enables Bull to constantly improve the technical arrangements it has in place, as well as to act selectively even down to the level of individual engineers, as well as specific offices and countries. As a result, today Bull has some of the highest customer satisfaction rates in Europe compared to other IT companies.